Business Skills - NEGOTIATIONS

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Detailed Phases section

• Explore the stages of a negotiation - prepare, discuss, propose, bargain, settle and conclude
• Develop the language used in each phase

Cross Cultural Awareness

• Examine cultural differences
• How to handle problems such as disagreement and objections

Evaluation

• Use frequent checklists and evaluation exercises to assess your performance

"A valuable source of ideas. You can also recommend it to your more able students for self-study."
English Teaching Matters

"The four books present a refreshing change in the business English book market and...contain a variety of really useful information. As initial business English teacher resource books they are excellent and ought to feature on the reading list of any Cert-TEB course programme.  They really do provide a wealth of information..."
BESIG Business Issues

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