Exceptional writing skills are vital in today's business environment – speed is often the key to successful business negotiations and this means that managers often have to construct their own business documents on their desktop or laptop • This book speaks for itself as a bestselling title with all time sales of the 5th edition currently totalling over 77,000.
The global best-selling companion to the fundamentals of business correspondence. Over 350,000 copies sold !
In business, communication counts. Clear and well-structured letters, documents and e-mails can deliver better results, with speed and accuracy. The words that you use, and the way that you present them, also send important signals about you and your business to your customers, colleagues and business partners. So make sure you’re sending the right ones. Model Business Letters is a practical and comprehensive guide to help you get more value from your business communication.
In this book you will find over 500 sample documents for a wide range of business situations, easy to use examples and practical advice on content, language and style. Model Business letters will help you to put the key rules of good business writing into action, and a framework for creating clear and effective business communication, including:
If you want your business to be a model of successful communication, Model Business Letters will be a valuable companion.
Shirley Taylor is a trained teacher from the UK and has spent several years as a Training Consultant and Lecturer teaching on secretarial and business studies courses in Singapore. She has also worked as Head of Department and Senior Lecturer in Bahrain and Toronto. Shirley's main one/two-day workshops are Powerful Business Writing Skills, Email Etiquette, Communication : Your Key to Success, and Success Skills for Secretaries and Support Staff. Some of her popular keynotes are The New Rules of Today's Business Writing, Don't Let Writing Be Your Weakest Link, Essential Success Factors for your Future, Connecting your Dots to Success, The Changing Role of the Secretary. Shirley puts a lot of passion and energy into her presentations to make sure they are entertaining, practical and informative, as well as a lot of fun. With her friendly, down-to-earth style, she has a unique way of engaging with the audience, and is passionate about helping people commit to change. Audience members quickly see and share her passion and enthusiasm, and are motivated to use her strategies back at the workplace.